Operations Manager

Job Description

As an Operations Manager you will play a leading role in managing the production of goods and/or the provision of services.

Careers Ladder


Pathways to becoming an Operations Manager typically involve a combination of education and on-the-job experience. Most Operations Managers have completed an undergraduate degree and have at least 3-5 years of experience.

  • Complete an undergraduate degree in business administration or a related field.
  • Consider completing a Masters of Business Administration (MBA) focusing on supply chain management or a similar field.

Gain as much experience in business as you can. First-hand knowledge of how different parts of businesses work will help you oversee them later as an Operations Manager. Gain experience in managing people and processes.


  • Approachable
  • Cheerful
  • Communicator
  • Devoted
  • Discerning
  • Efficient
  • Integrity
  • Interpersonal
  • Intuitive
  • Procedural
  • Thorough

Key Skills

  • Developing operations strategies
  • Day-to-day operations
  • Products and distribution
  • Quality assurance
  • Budgets
  • Recruitment and training
  • Health and safety
  • Leadership

Future Prospects

Having such a broad business background, there are several career paths and advancement opportunities that you can take as a Business Operations Managers.

Direct promotions for Senior Business Operations Manager include;

  • General Manager
  • Director of Business Operations
  • Strategic Planning Manager
  • Director of Supply Chain and Logistics
  • Chief Operating Officer 
  • Vice President of Operations