Lending Officer

Job Description

Lending Officers or Loan Officers are a representative of a bank, credit union, or other financial institution who assists borrowers in the application process. They estimate creditworthiness by making decisions and minimise risks for their clients. They analyse customer information by combining information from client interviews and financial documents. Lending Officer are also responsible for submitting applications and reporting on their progress.

Careers Ladder


Most loan officers work in commercial banks, savings institutions and credit unions. With the right education, you can become a loan officer.

  • Complete a vocational qualification in credit or financial management such as a Certificate IV in Credit Management.
  • Consider furthering your skills by undertaking a Diploma of Credit Management.
  • Apply for accreditation with the Australian Institute of Credit Management.

To work out whether you fit the mould, speak with other lending officers currently in the industry and consider doing some work experience.


  • Communicator
  • Customer Orientated
  • Interpersonal
  • Problem Solving
  • Procedural
  • Proficient
  • Reliable
  • Team Player
  • Thorough

Key Skills

  • Document Management
  • Banking & Finance
  • Liaison
  • Credit Applications
  • Records Management
  • Sales and Marketing

Future Prospects

Career advancement in this field can lead to other roles such as: