Credit Officer / Manager

Job Description

Credit Officer

With a versatile background encompassing roles in commercial, retail, industrial, property management, manufacturing, and construction sectors, among many others, the Credit Officer brings extensive experience to the table. They conduct thorough reviews for debtor and creditor maintenance, analysing credit risk through meticulous examination of accounts. Reconciling accounts receivable sub-ledgers with general ledger control accounts is among their responsibilities.  They maintain contact with debtors and undertake various methods to collect outstanding dues, minimising potential losses to the company.

Credit Manager 

The Credit Manager supervises direct reports to ensure the achievement of daily, weekly, and monthly cash collection targets. They also generate monthly management reports, statistical data, and trend analyses for executive management. Leading staff development initiatives, they provide ongoing training and support to uphold "Best Practice" standards. Additionally, they contribute to managing the group's internal annual audit process in Accounts Receivable, playing a key role in developing recommendations and control measures. Demonstrating leadership, they initiate cultural change and oversee Operation Team Leaders and staff to enhance customer experience while meeting KPIs and project goals.


Most Credit Officers and Credit Managers work in private companies, commercial banks, savings institutions and credit unions. Some are also employed in the Government sector or are subcontracted to work for Government agencies.  With the right education and practical experience, you can launch a career in finance as a Credit Officer or Manager.

  • Complete a vocational qualification in credit or financial management such as a Certificate IV in Credit Management.
  • Consider furthering your skills by undertaking a Diploma of Credit Management.
  • Apply for accreditation with the Australian Institute of Credit Management.

To work out whether you fit the mould, speak with other Credit Offices and Managers currently in the industry and consider doing some work experience.


  • Communicator
  • Customer Orientated
  • Interpersonal
  • Problem Solving
  • Procedural
  • Proficient
  • Reliable
  • Team Player
  • Thorough

Key Skills

  • Document Management
  • Banking & Finance
  • Liaison
  • Credit Applications
  • Records Management
  • Sales and Marketing

Future Prospects

Career advancement in this field can lead to other roles such as:

  • Actuary
  • Analyst
  • Auditor
  • Finance Manager
  • Financial Planner / Adviser
  • Insolvency Practictioner
  • Lending Officer
  • Mortgage Broker