Job Description

Careers Ladder


You can work as a sales assistant without formal qualifications. You will probably get some informal training on the job. You can also become a sales assistant through a traineeship. Entry requirements may vary, but employers generally require Year 10.

Gain work experience in the field, and undertake a qualification in retail services, such as a Certificate II in Retail Services (SIR20216). You may be required to obtain a police check before you begin work.


  • Communicator
  • Confident
  • Courteous
  • Customer-orientated
  • Devoted
  • Diligent
  • Energetic
  • Flexible
  • Focused
  • Initiative
  • Inquisitive
  • Intuitive
  • Persuasive
  • Punctual
  • Reliable
  • Resourceful
  • Talkative
  • Team Player

Key Skills

  • Enjoy working with people
  • A helpful, courteous manner
  • Neat personal appearance
  • Good communication skills
  • Able to deal accurately with money
  • Motivation and drive
  • Good problem-solving skills

Future Prospects

In a retail setting, to extend your career within sales, it’s possible to work your way up the ladder and apply for in-store promotions to more senior roles, such as Retail Store Manager.

In a business marketing setting you can move into positions such as;

  • Sales Representatives
  • Key Accounts Manager
  • Branch Management
  • Regional Branch Management