Food & Beverage Attendant

Job Description

Food and Beverage (F&B) Attendants work within the hospitality industry; usually in restaurants, bars, cafes and hotels. Excellent customer service is the hallmark of a successful Food and Beverage Attendant.

Careers Ladder


Formal qualifications aren’t necessary to work as a Food and Beverage Attendant, although it is likely that you will need a current Responsible Service of Alcohol (RSA) Certificate.

Gain work experience in the field and gain an RSA certificate.

Investigate formalised hospitality pathways, such as a Certificate III in Hospitality or Certificate III in Catering Operations.

There are many opportunities for Food and Beverage Attendants who wish to further their hospitality career, such as becoming a Restaurant Manager or Food and Beverage Manager. This is usually attained by on-the-job experience and/or additional qualifications such as a Diploma of Hospitality Management.


  • Approachable
  • Communicator
  • Customer Orientated
  • Flexible
  • Friendly
  • Integrity
  • Perceptive
  • Reliable

Key Skills

  • Hospitality
  • Fast Paced
  • Service Orientated
  • Customer Service
  • Presentable
  • Professional

Future Prospects

You may like to think about moving on from this career, some transferable skills can be utilised in roles such as;