Branch Manager

Job Description

Branch Managers are employed in retail shops or financial institutions to control the location’s daily operations. They oversee the hiring, training and supervision of staff. The Branch Manager plans and coordinates the location’s product mix and daily activities and maintains records of stock levels and transactions processed.

Careers Ladder


Branch Managers often start their careers in a support role before progressing into management. Employers generally require completion of high school year 10 or higher. On-the-job training may be provided.

Build relevant experience in a support role, such as Sales Assistant.

Consider completing a relevant qualification such as the Certificate IV in Retail Management, Diploma of Business, or Bachelor of Business.


  • Autonomy
  • Communicator
  • Dependable
  • Firm
  • Self-Motivator
  • Interpersonal
  • Organised
  • People-Person
  • Procedural
  • Problem Solving
  • Proficient
  • Rational
  • Responsible
  • Thorough

Key Skills

  • Sales
  • Leadership
  • People Management
  • Customer Service
  • Commercial Acumen
  • Results Orientation

Future Prospects

You may like to think about moving on from this career, some transferable skills can be utilised in roles such as;