Branch Manager - Banking

Job Description

Branch Managers are employed in retail shops, wholesale or financial institutions to coordinate and oversee all branch operations, including staff hiring, training, and supervision. They improve productivity and streamline branch activities to maximise results and achieve peak performance levels.

Careers Ladder


The qualifications to become a branch manager depend on the field. Branch Managers often start their careers in a support role before progressing into management.

Employers generally require completion of high school year 10 or higher. On-the-job training may be provided.

Consider completing a relevant qualification such as;

  • Certificate IV in Retail Management
  • Diploma of Business
  • Bachelor of Business
  • Certificate IV in Team Leadership & Management


  • Autonomy
  • Communicator
  • Dependable
  • Firm
  • Self-Motivator
  • Interpersonal
  • Organised
  • People-Person
  • Procedural
  • Problem Solving
  • Proficient
  • Rational
  • Responsible
  • Thorough

Key Skills

  • Sales
  • Leadership
  • People Management
  • Customer Service
  • Commercial Acumen
  • Results Orientation

Future Prospects

You may like to think about moving on from this career, some transferable skills can be utilised in roles such as;