Small Business Owner

Job Description

Small business owners and operators work in a variety of industries such as retail goods, auto repair, home inspection, and many others. Their primary duties (outside of their respective skill or trade) include managing employees, providing customer service, promoting their business, filing and documenting appropriate business accounts, and ensuring their business meets any local, state, and federal requirements. Small business owners may work from a storefront, office space, or even from their home. Depending on the type of business, trade, or service they practice, their hours can vary; however, many organisations operate during daytime hours.

Careers Ladder


Small business owners and operators generally must have experience in their field, and experience running a business is often beneficial.

Consider a business and/or management degree such as The Diploma of Business, targets the practical skills and capabilities required of contemporary managers across a wide variety of contexts: the development and implementation of strategic business plans; the management of teams; and effective engagement with marketing, finance and procedural functions. The vocational understandings it promotes are relevant to every industry sector.

Bachelor of Applied Business (Management), which combines the fundamentals of management and business leadership with the practical enterprise skills of the 21st century.


  • Autonomous
  • Approachable
  • Communicator
  • Customer-Orientation
  • Dedicated
  • Enthusiastic
  • Flexible
  • Friendly
  • Independent
  • Interpersonal
  • Motivated
  • Organised
  • Passionate
  • Persistent
  • Positive
  • Practical
  • Problem Solving
  • Resourceful
  • Versatile
  • Welcoming

Key Skills

  • Operations Management
  • Leadership
  • Customer Relations Management (CRM)
  • Sales

Future Prospects

Career progression in this field can lead to other roles such as: