Job Description

Cashiers assist customers in the in-store check-out process. They often work in supermarkets, restaurants, shops, car parks and most other places where a high volume of payments are received. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, keeping the store tidy, and other custodial tasks. Others may stock shelves or mark prices on items.

Careers Ladder


There are no formal education requirements to become a cashier. Cashiers are trained on the job.

It does help to gain qualifications for career progression. Consider formal learning with a Certificate II in Retail Services at TAFE.

If you would like to take on further study, try a Certificate III in Retail or a Certificate III in Customer Engagement.


  • Communicator
  • Self-motivated
  • Flexible
  • Team player
  • Thorough
  • Autonomy
  • Friendly

Key Skills

  • Cash Handling
  • Customer Oriented
  • Resolving Complaints
  • Balancing the register
  • Providing Reports

Future Prospects

Working as a cashier is often a means to advance to other careers in retail. For example, with experience, cashiers may become;