Gaming Attendant

Job Description

Gaming Attendants provide gaming services in casinos, clubs and pubs. In this role your duties may include: cash and chip or token handling; managing aggressive behaviour and settling disputes arising at gaming tables; conducting Keno games and operating a TAB outlet; checking gaming equipment; and reporting any missing or damaged equipment.

Careers Ladder

Qualifications

To work as a Gaming Attendant you’ll need to hold a Responsible Service of Gambling (RSA) certificate.

Complete a Responsible Service of Gambling (RSG), available through TAFE and private training institutions.

Undertake a Responsible Service of Alcohol (RSA), also available through TAFE, hospitality schools and private training institutions.

There are also specific training courses you can complete to learn how to operate a TAB and Keno system. Courses are available through TABCORP, at TAFE and online delivery platforms.

Attributes

  • Autonomously
  • Customer Service
  • Communicator
  • Flexible
  • Interpersonal
  • Problem Solving
  • Resilience
  • Reliable
  • Self-Motivator
  • Team Player
  • Thorough

Key Skills

  • Cash Handling
  • Hospitality
  • Professionalism
  • Presentable
  • Strong Work Ethic
  • Good Judgement

Future Prospects

Gaming has a solid career path, leading to opportunities in management as well as progression to high-earning positions in casinos. In order to eligible for these positions, you need to have your RSA and RCG qualifications.