Gaming Attendants provide gaming services in casinos, clubs and pubs. In this role your duties may include: cash and chip or token handling; managing aggressive behaviour and settling disputes arising at gaming tables; conducting Keno games and operating a TAB outlet; checking gaming equipment; and reporting any missing or damaged equipment.
To work as a Gaming Attendant you’ll need to hold a Responsible Service of Gambling (RSA) certificate.
Complete a Responsible Service of Gambling (RSG), available through TAFE and private training institutions.
Undertake a Responsible Service of Alcohol (RSA), also available through TAFE, hospitality schools and private training institutions.
There are also specific training courses you can complete to learn how to operate a TAB and Keno system. Courses are available through TABCORP, at TAFE and online delivery platforms.
- Customer Service
- Problem Solving
- Team Player
- Cash Handling
- Strong Work Ethic
- Good Judgement
Gaming has a solid career path, leading to opportunities in management as well as progression to high-earning positions in casinos. In order to eligible for these positions, you need to have your RSA and RCG qualifications.