Gaming Attendants provide gaming services in casinos, clubs and pubs. They strive to improve customers' gaming experience by explaining how various games are played and ensuring gaming equipment is in sound condition. This career is suitable for people with little formal training and excellent customer service skills.
You will need a few tickets to enable you to work as a Gaming Attendant. You will need to hold;
- Responsible Service of Gambling (RSA) certificate
- Complete a Responsible Service of Gambling (RSG)
- Undertake a Responsible Service of Alcohol (RSA)
There are also specific training courses you can complete to learn how to operate a TAB and Keno system. Courses are available through TABCORP, at TAFE and online delivery platforms.
- Customer Service
- Problem Solving
- Team Player
- Cash Handling
- Strong Work Ethic
- Good Judgement
Gaming has a solid career path, leading to opportunities in management as well as progression to high-earning positions in casinos. In order to eligible for these positions, you need to have your RSA and RCG qualifications.