Facilities Manager

Job Description

A Facilities Manager is responsible for overseeing the maintenance of a building and business facilities over one or multiple sites.  The role is commonly referred to as Maintenance Manager and Building Manager. The role may encompass all aspects of periodical scheduling, periodical maintenance, emergency response, safety, security, and cleaning.  A Facilities Manager will direct staff to undertake works and engage relevant trades to complete specialised work or work which requires specific authorised licensing.  This could involve plumbing, electrical, air conditioning, periodical painting, refurbishments, external gardening and landscaping, rubbish removal, and cleaning of carparks.  Depending on the organisation they may also be required to organise and oversee cleaning services and be responsible for the site access, alarm, and key security.  The Facilities Manager communicates with a range of stakeholders to obtain quotes, organise contractor agreements, delegate work and supervise the quality of work, ensuring it meets timeframes and budgets.  They are required to work within budget constraints and keep records of all expenditure.  They usually lead a team therefore may also be involved in the recruitment, employment, training, and performance management of those staff members.  Facilities Managers are usually employed by larger organisations where the building and facilities are quite large and require a dedicated team to ensure the presentation and functioning of a site remains optimal.  These organisations could include large hospitality-based organisations (pubs and clubs), aged care facilities, hospitals, schools, colleges, universities, warehouses, factories, and large Government facilities.  


There are no specific qualifications required to work as Facilities Manager, however most individuals working in this profession usually come with a trade level qualification or experience working in construction.  Business management skills and relevant safety licenses and tickets would also be an advantage.


  • Approachable
  • Communicator
  • Confident
  • Interpersonal
  • Motivated
  • Punctual
  • Self-Motivated
  • Team Player 

Key Skills

  • Meeting Strict Timelines
  • Problem Solver
  • Financial Record Keeping 
  • Documentation Skills
  • Scheduling
  • Telephone Skills
  • Listening
  • Verbal Communication
  • Reporting 

Future Prospects

Some relatable roles include: