Business Systems Analyst

Job Description

Business Systems Analysts help an organisation operate more efficiently and effectively through the design and implementation of information technology systems. They study the business and information requirements of an organisation and use this data to develop processes that help achieve strategic goals. In lieu of a quality control department, business systems analysts might need to test software or coordinate a testing environment. They may need to work with project managers to implement a solution throughout a company.

Careers Ladder


To become a business systems analyst you usually have to complete a degree in information technology, information systems or business information systems as well as some on-the-job experience.

Familiarise yourself with the BABOK® Guide. This globally recognised text represents the collated knowledge of the business analysis community, presenting the skills, knowledge and most widely agreed upon practices involved.

Gain work experience and apply for a certificate. Consider courses in;

  • Certificate in Information Technology and Strategic Management
  • Diploma of Information Technology Systems Administration
  • Advanced Diploma of Information Technology Project Management
  • Advanced Diploma of Information Technology Business Analysis


  • Analytical
  • Articulate
  • Communicator
  • Detail Oriented
  • Independent
  • Innovative
  • Open-minded
  • Problem Solving
  • Reliable
  • Thorough

Key Skills

  • Consulting
  • Developing
  • Implementation
  • Systems Solutions
  • Business Process
  • Information Systems
  • Design
  • Finance

Future Prospects

Once you have several years of experience in the industry, you will reach a pivotal turning point where you can choose the next step in your business analyst career. After three to five years, you can be positioned to move up into roles such as;

  • IT business analyst
  • Senior/lead business analyst
  • Product manager
  • Chief technology officer
  • Consultant