Account Manager

Job Description

An Account Manager is responsible for the relationships an organisation has with particular clients. The key liaison between the organisation and the clients they look after, an Account Manager walks the line between business goals and client needs.

Careers Ladder


You don’t need qualifications to get your foot in the door as an Account Manager, but they may help you get ahead.

Consider completing a Certificate IV in Business Sales at a TAFE or through a private training organisation.

Alternatively, consider completing a Bachelor degree majoring in Commerce, Business or Marketing. These courses take 3 years to complete, and you’ll need to have completed year 12 or gain admission through an alternative pathway.

Get your foot in the door in a sales role and learn on the job.


  • Autonomy
  • Communication
  • Acumen
  • Thorough
  • Self-Motivation
  • Autonomy
  • Analytical
  • Integrity
  • Interpersonal

Key Skills

  • Sales
  • Relationship Management
  • Negotiation
  • Customer Service

Future Prospects

You may like to think about moving on from this career, some transferable skills can be utilised in roles such as;